How to write business thank you
From: Doug J.
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How often does your sales team say thanks to your customers and colleagues with a note or email? Why do we tend to shy away from it? A recent study looked at gratitude givers and recipients and found that givers often felt awkward about expressing gratitude. In short, it was viewed as an uncomfortable and unnecessary gesture. But when the study investigated how recipients actually felt about receiving thank-you messages, they found that givers overestimated the time, effort, and discomfort involved in saying thanks and underestimated the positive impact it has on the recipient and their relationship with them.
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Last Updated: November 27, References. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. There are 11 references cited in this article, which can be found at the bottom of the page. This article has been viewed 1,, times. Learn more Good manners and common courtesy can be great assets in the business world. A well-written thank you note is a great way to show gratitude to people or other businesses who have helped you.
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How to write a thank-you note
A thank-you letter is an important and often-neglected part of good business etiquette. Even when you have already said thanks in person, a follow-up letter is appreciated by potential employers, colleagues, vendors and customers alike. Thank-you letters for business purposes follow a simple format: Say thank you, explain your gratitude in detail, and say thank you again. In a formal situation, when you're writing to thank someone for giving you a job interview, making a donation or entering into a contract with you, use proper business-letter format with an inside address, date and courtesy title in the salutation. Stick to a modified-block format, in which you indent the first line of each paragraph about an inch.
Sending a simple thank you letter goes a long way in strengthening strong and long-lasting business relationships. You might write to a hard-working employee that shows dedication and commitment to your business. Or you might write to a loyal customer who continuously repeats purchases with you. Expressing your gratitude in writing makes the recipient feel good. And, by doing so, you nurture continued loyalty to your business.
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